Cleaner Guru review: what it really costs and how to cancel

Short answer: Cleaner Guru (by GM UniverseApps Limited) does a solid job on duplicate photos, video compression and duplicate contacts, and it holds a 4.52/5 rating on the US App Store from about 148,500 ratings. It is a subscription app though: in-app purchases run from $4.99 to $9.99 with no billing period shown on the listing, and the yearly tier is $39.99 (checked on the App Store on 2026-09-27). If you already pay and want out, cancel in Settings > [your name] > Subscriptions. Deleting the app does not stop the billing.

I went through the App Store listing, the privacy label, the developer's privacy policy and the public reviews so you get a straight answer instead of a rant. Full disclosure: I work on a competing cleaner, so there's a Nino comparison at the end with real numbers. If you'd rather just try it, you can download Nino on the App Store or on Google Play.

1. What Cleaner Guru does (and does well)
2. How much does Cleaner Guru cost?
3. Is Cleaner Guru legit? What public reviews say
4. How to cancel Cleaner Guru and ask for a refund
5. Cleaner Guru "delete my data": GDPR and privacy requests
6. Cleaner Guru vs Nino: an honest comparison

What Cleaner Guru does (and does well)

Cleaner Guru is an all-in-one storage cleaner for iPhone. Per its App Store listing it handles five jobs: duplicate and similar photos (it marks the best shot and lets you delete the rest), video compression, email cleanup (Gmail, with one-tap unsubscribe from spam lists), merging duplicate contacts, and a password-protected "secret folder".

Credit where it's due: this is a mature app. The oldest reviews shown on the listing go back to January 2020, updates ship often (version 3.5.8 landed on Aug 6), and a 4.52 average across roughly 148,500 US ratings means a lot of people are happy with it.

What it gets right

• The listing promises a preview before anything is deleted, so nothing goes without your OK.
• According to the developer, photo processing runs on the device ("your photos, videos, and contacts never leave your iPhone").
• Contacts and email cleanup are genuinely useful extras that many rivals skip.

How much does Cleaner Guru cost?

This is what most "cleaner guru cost" searches are really asking. The US listing shows about ten in-app purchases named "Premium" and "Unlimited Access". None of them state a billing period on the listing, so you only find out whether a price is weekly or monthly on the paywall inside the app.

Checked on the US App Store on 2026-09-27. Prices change; the Apple payment sheet is what counts.

For comparison, the French listing is a bit pricier (5.99 to 10.99 euros, and 45.99 euros for the year). Either way the math is the same: if you plan to keep the app, the yearly tier almost always beats a short plan renewed over and over.

Is Cleaner Guru free?

Not really. The download is free, and in a reply to a review the developer mentions a "completely free basic version with some limitations" plus a free trial of the Premium features. So you can scan, but most of the actual cleanup sits behind a subscription. And per the listing's terms, a trial renews into a paid plan unless you turn off auto-renew at least 24 hours before it ends. If you'd rather avoid recurring charges altogether, I keep a list here: iPhone cleaners with no subscription.

Is Cleaner Guru legit? What public reviews say

"Scam" is a heavy word, so let's stick to facts. Nothing I found supports calling Cleaner Guru a scam: the app does what it says and its prices are listed on the App Store. The friction is about how readable the pricing is and how people handle cancellation. Here are the sources with their context.

• App Store: 4.52/5 in the US (148,500 ratings), 4.4/5 in France (3,600 ratings). By far the biggest sample.
• Trustpilot: 2.3/5, but from only 10 reviews. That's a tiny sample, so don't read too much into it.
• Google Play: 2.7/5 for the Android version.
• Apple Community: there's a discussion thread about trouble canceling a Cleaner Guru subscription.

It's a familiar pattern for cleaner apps: strong App Store scores, lower scores where people go to vent after a charge. I cover the broader picture in are iPhone cleaner apps a scam?

How to cancel Cleaner Guru and ask for a refund

First thing: deleting the app cancels nothing. Apple bills the subscription, not the app.

Cancel in 30 seconds

• Open Settings on your iPhone.
• Tap [your name] at the top, then Subscriptions.
• Pick Cleaner Guru from your active subscriptions.
• Tap Cancel Subscription and confirm.

You keep access until the end of the period you paid for. Don't see Cleaner Guru in the list? Make sure you're signed in with the Apple Account that made the purchase, and check whether someone else bought it through Family Sharing. On a free trial, cancel at least 24 hours before it ends or the first charge goes through.

Request a refund

Refunds go through Apple, not the developer. Head to reportaproblem.apple.com:

• Sign in with your Apple Account.
• Choose "Request a refund" and pick a reason (for example, an unwanted or accidental renewal).
• Select the Cleaner Guru charge and submit.

Apple decides case by case, so nothing is guaranteed, but asking soon after the charge usually helps. Edge cases and the full walkthrough are in how to cancel an iPhone cleaner subscription.

Cleaner Guru customer service

For anything that isn't billing (bugs, account questions, data requests), the listing gives support@guruapps.tech. The developer's review replies also point to support@universeapps.limited, which is the email on the seller's App Store record.

Cleaner Guru "delete my data": GDPR and privacy requests

Canceling doesn't erase what the developer holds about you. GM UniverseApps Limited is based in Cyprus, inside the EU, so GDPR applies to how it handles data, and its privacy policy lays out your options. It says you can request erasure of your personal data by emailing support@guruapps.tech, and also ask for a copy, a correction, or a restriction on how it's used. The policy has a separate section on rights for residents of several US states (it names Oregon, Texas, Utah and Virginia, among others).

Keep the request short and specific:

• Subject line: "Personal data erasure request".
• Name the app (Cleaner Guru), include the email or user ID tied to your account, and ask for written confirmation.
• If you connected Gmail for email cleanup, disconnect it in the app first, then remove the app's access in your Google Account permissions.

The policy notes some data may be kept when the law requires it, so expect a partial answer on things like purchase records.

Cleaner Guru vs Nino: an honest comparison

Reminder: Nino is our app, so here are the facts and you decide. Nino doesn't do email or contacts. If that's what you need, Cleaner Guru covers more ground. Nino sticks to photos and videos: a swipe mode (left = trash, right = keep), similar-photo sorting that keeps the best shot, screenshots, and large photos.

Cleaner Guru prices checked on the US App Store on 2026-09-27. Nino prices: check in the app.

Yes, Nino has a weekly plan too, I'm not going to pretend otherwise. What we stand behind: the price you see is the price you're charged, with the period written next to it, there's no fake gigabyte counter ticking up to scare you, everything runs 100% on-device (your photos never leave the phone), and canceling takes 2 taps. If you just want one big cleanup, the $44.99 lifetime option skips recurring charges entirely. 🐿️

Want Cleaner Guru against other big names? Here's the head-to-head: Cleanup vs Cleaner Guru.

FAQ

Is Cleaner Guru free?

Not fully: the download is free, but most cleanup requires a subscription ($4.99 to $9.99 depending on the plan, $39.99 for the yearly tier, checked 2026-09-27). The developer describes a free basic version with limitations and a free trial that turns paid unless you cancel 24 hours before it ends.

How do I cancel Cleaner Guru?

Go to Settings > [your name] > Subscriptions, tap Cleaner Guru, then Cancel Subscription. Deleting the app is not enough, billing continues until you cancel in Apple's settings.

How do I get a refund from Cleaner Guru?

Request it at reportaproblem.apple.com with your Apple Account, selecting the Cleaner Guru charge and a reason. Apple makes the call, not the developer, and a quick request after the charge tends to go better.

Is Cleaner Guru a scam?

Nothing supports that: the app works and its prices are listed on the App Store, where it's rated 4.52/5 in the US. Complaints focus on cost and canceling (Trustpilot 2.3/5 from just 10 reviews, Google Play 2.7/5, an Apple Community thread about cancellation).

How do I contact Cleaner Guru customer service?

Email support@guruapps.tech, the address on the App Store listing and in the privacy policy. Use the same address to ask for your personal data to be deleted.